Duke, the AI teammate, works inside every app.Slipping away, flagged early.
Members who haven't been in for two weeks, the ones whose membership also ends soon, and how visits are trending.
Today · Pulse Fitness Studio
Not in for 14+ days16 membersSee who
…and their plan ends soon4Do first
Attendance
QR code attendanceCheck them in, notice who stopped coming.
Search a name, tap Check in and see straight away whether their membership is live. SmartDuke keeps the visits and tells you who hasn't been in for a while.
Duke in Attendance
Duke notices who stopped coming.
He spots the members who haven't been in, especially those whose plan ends soon, and runs the win-back job you describe. Your front desk can ask him anything about visits.
Who decides
- Your templates, up to a limitIf you opt in, an agent sends messages that are entirely your approved templates, up to a limit per run.
- Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
- Just answersReading needs no approval, and he sees only what the person asking may see.
- Ready when you open the appInsights are made from your own numbers when you open the app.
A win-back job every Monday.
Describe it once: members who haven't been in for two weeks get your We miss you template. With standing approval it goes on its own, up to your limit per run.
Agent · Win back members
JobNot in for 14 days: send We miss you
ScheduleMondays 10:00
Your templateUp to 50 a runOpt-in
Front desk questions, answered.
How often someone comes, when they were last in, and who's been away longest.
How often has Ryan been in lately?
DukeRyan Patel has been in 3 times in the last 30 days, last on Tuesday.
Check-ins by asking.
Missed someone at the desk? Ask Duke to check them in, or undo a mistaken check-in from today, after your yes.
Check Leo Kim in, he forgot his card.
Waiting for your approvalCheck in Leo Kim nowApproveNot now
Live demoPulse Fitness Studio's front desk: today's visits and who's slipping away
Front desk
One big button, and an honest answer.
Search the member and tap Check in. A green result means they're good to go. Amber tells your staff why: no membership, ended on a date, only starts later, or ends in a few days. Your team decides whether to let them in.
- Records the time and the membership active then
- A second check-in within 30 minutes is refused
- Only today's check-ins can be undone
Check-ins · this morning
Ana Torres6:04 amActive
Ben Walsh6:12 amEnds in 3 days
Priya Shah6:20 amMembership ended on 2 Oct
Leo Kim6:31 amActive
Class arrivals
Who's booked and not here yet.
People booked into a class starting within 90 minutes appear as chips you tap to check them in. Someone without a live plan gets a Renew now button right there.
- Today against the same day last week
- Your busiest hour and today hour by hour
- Visits in the last 30 days and a Check in now button on each contact
Spin · 7:00 am · booked, not checked in
Marcus LeeCheck in
Sofia RossiCheck in
Dan OkoroNo live planRenew now
Not visiting
Catch them before they cancel.
See active members who haven't been in for 7, 14 or 30 days, longest absent first. One button drafts a we-miss-you message for the whole slipping-away list, and an automation can email them when they stop coming.
- Absent members, longest gap first
- Drafts you review before anything is sent
With Duke: ask him to draft a note for the slipping-away list and you get one card per member to approve.
Not visiting · 14 days
| Member | Last visit | Plan ends |
|---|---|---|
| Hannah Cole | 31 days ago | In 6 days |
| Ryan Patel | 22 days ago | 12 Dec |
| Zoe Martin | 16 days ago | In 3 weeks |
Ask Duke
Try these in a live demo, signed in as the owner.
Works with
Apps that go with Attendance
Questions
Attendance: common questions
Can members check in with a QR code?
Yes. SmartDuke lets members check in by scanning a QR code at the door, and the front desk can also search a name and tap Check in. Every check-in is kept as a visit on the member's record, so you can see how often they come and when they were last in.
What happens if a membership has ended at check-in?
SmartDuke tells your staff straight away. A green result means the member is good to go. Amber says why not: no membership, ended on a date, only starts later, or ends in a few days. Your team decides whether to let them in, and can renew on the spot.
Can I see members who stopped coming?
Yes. SmartDuke flags members who haven't been in for two weeks, shows the ones whose membership also ends soon and tracks how visits are trending. Duke can draft a We miss you note for each, and an agent can send your approved template every week up to your limit.
Can the desk check in people booked into a class?
Yes. In SmartDuke, people booked into a class starting within 90 minutes appear as chips the desk taps to check them in. Someone without a live plan gets a Renew now button right there, so the queue keeps moving and nobody is turned away by mistake.
Is attendance included in every plan?
Yes. SmartDuke includes attendance with QR check-in in every plan from ₹1,999 or $49 a month for the whole business, along with memberships, booking and every other business app. India prices are before 18% GST, and yearly billing gives two months free.
Try the front desk.
Sign in to Pulse Fitness Studio's demo as Front desk and check someone in. Or tell us how members arrive today.
Or email support@smartduke.com
Talk to us
