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Customers, products, stock and orders, over the counter and online, in one place. Duke answers price questions on WhatsApp, follows up corporate gift quotes and tells you what's running low.
Duke at your store
He answers price questions on WhatsApp from your product list, notes corporate gift enquiries and fills in custom orders from what customers tell him. Quotes, orders and the reorder list are ready for your yes, so the shop floor stays calm on a busy weekend.
Who decides
Duke does this for you
Ask what's running low and Duke lists the products at or below their reorder level, plus the ones already sold out, so the next supplier order goes in on time.
Low stock · Tiong Bahru store
On duty, Duke quotes from your price list and never guesses. When someone asks whether a piece is on the shelf, he hands the chat to the person you chose.
The Follow up quotes agent finds corporate quotes sent five days ago with no answer and writes a short email for each, naming the date they need. Nothing goes until you approve.
Tell Duke what the customer asked for and he prepares the sales order with your prices. Fulfilling it later takes the stock from the store, never below zero.
The apps home stores use
Products, stock, orders and customers first, with roles for the store manager, sales associates, online orders and customer service. SmartDuke doesn't host your web shop: online orders are recorded as sales orders, so stock and customers stay in one place.
Stock
Every product has a price, a reorder level and a full history: received, sold, adjusted, damaged, returned. Fulfilling an order takes the stock at that branch, and nothing goes below zero.
Shown: Willow & Co.'s retail shelf in our salon demo. Kopi & Clay's own demo opens soon.
Quotes and orders
Quote a corporate client with your own products and prices. When they accept, the order is made with the same lines. Over the counter, a sale is created and fulfilled in one step.
Shown: a proposal in Harbour Digital, our agency demo. Your quotes list your products.
Custom orders
A ready-made Custom orders page keeps the occasion, the items, the personalisation and the date needed, on a board from enquiry to collected. Each one links to the customer.
| Customer | Occasion | Budget | Needed by | Stage |
|---|---|---|---|---|
| Rachel Goh | Housewarming set | S$380 | 24 Oct | Quoted |
| Daniel Lim | Engraved serving board | S$145 | 2 Nov | In progress |
| Suresh Pillai | Wedding gift, 6 bowls | S$260 | 18 Oct | Ready |
Win-back
Duke finds the people who used to buy and stopped, and drafts a personal note for each. You read them, then approve all or one by one.
Ready-made pages
A store starts with two ready-made pages, linked to customers. Change them, or add your own by asking Duke, for example a page for delivery slots.
Kopi & Clay Home Store in Singapore has about 86 products, seven suppliers, around 1,500 orders in store and online, and corporate gift quotes. Its demo opens soon, with sign-ins for the owner, a manager, a sales associate and customer service. Until then, Willow & Co., our salon demo, shows retail stock and reordering.
Try these in Kopi & Clay Home Store, our live demo, signed in as the owner.
We set it up with your products, stock per branch, customer list and WhatsApp number. Tell us about your store.
Talk to us
A demo business with months of sample data. Pick a role on the sign-in page, no sign-up needed.
Duke, the AI teammate, works inside every app.