Health & fitness
Gym & fitness centreLive demoYoga & pilates studioMartial arts schoolSports clubPersonal trainerClinics & care
Physiotherapy clinicLive demoChiropractic clinicDental clinicCounselling & therapyNutrition & dieteticsWellness practitionerEducation
Tutoring centreLive demoCoaching instituteMusic schoolDance schoolLanguage schoolDriving schoolProfessional services
Marketing agencyLive demoConsulting firmAccounting practiceLaw firmArchitecture studioIT servicesTrades & home services
Cleaning companyRepairs & handymanInterior design studioSolar installerPest controlDuke on duty
Duke on duty answers customers on your WhatsApp number from what you've told him. You choose what he may do: answer, save their details, book, fill in pages and hand over. Money and anything unusual always go to a person.
Included in the Growth and Pro plans. See pricing
Chapter 02 of Meet Duke · Day and night
On duty, Duke acts only for the customer in the conversation, with the permissions of the person who switched him on, and only the actions you chose.
Who decides
Your hours, services and prices, in your words. If the answer isn't there, he says so and hands over. He never makes up a price.
He saves the person as a contact, records the answers to your questions, notes the enquiry as a lead and fills in pages you chose, like an intake form.
Saved from the chat · Mark Ellis
Free times for the services customers may book themselves, inside your notice and how-far-ahead rules.
When your chosen words come up, when he isn't sure or at the day's reply limit, he passes the conversation to your team, says why and stops replying there.
Needs a person
Live demoPulse Fitness Studio: Duke answering on WhatsApp, a draft waiting and one handed to a person
How much he does
Start with drafts: Duke writes each reply and your team sends it in one tap or edits it first. When you trust him, let him answer on his own. You can turn it off at any time.
Northside Physio & Wellness, our physio clinic demo: a draft ready to send
What he may do
Duke always answers from the text you write about your business, and can quote prices from your product list. Switch on capture and he saves the person as a contact, asks your qualifying questions and notes the enquiry as a lead. Switch on booking and he finds free times and books appointments.
Duke on duty · WhatsApp
Hand-overs
Duke hands a conversation to a person when your keywords come up, when he reaches the daily reply limit, when he isn't sure, or if the AI fails. He says why, so whoever picks it up knows where things stand.
Skyline Realty, our real estate demo: a valuation request handed to a person
Quiet hours and summaries
In quiet hours Duke only drafts, and sends your own note once a night so nobody waits in silence. At 8 every morning you get a daily summary. You can also cap the credits Duke uses on duty each month.
Duke's summary · 8:00 am
Works with
Questions
In SmartDuke, the AI receptionist is Duke on duty: he answers customers on your WhatsApp number from what you've told him about your business. You choose what he may do: answer, save their details, book appointments, fill in pages you choose and hand over to a person. He only talks with people who wrote first.
Duke on duty is included in SmartDuke's Growth plan at ₹3,999 or $99 a month and the Pro plan at ₹7,999 or $199, for the whole business. Growth comes with about 2,000 AI credits a month, and you can cap the credits Duke uses on duty. India prices are before 18% GST.
Yes. With booking switched on, SmartDuke's Duke offers free times for the services customers may book themselves, inside your notice and how-far-ahead rules, and books the one the customer picks. He can also move or cancel that customer's own appointment, and your team sees every booking on the list.
SmartDuke's Duke never makes up an answer or a price. If it isn't in what you've told him, he says so and hands the conversation to your team. He also hands over when your chosen words come up, when he isn't sure or at the day's reply limit, and says why.
No. In SmartDuke, money, cancellations of paid things, deletes, exports, settings and outbound or bulk messages always need a person. Duke on duty only acts on the actions you switched on, only for the customer who wrote, with the permissions of the person he is on duty for, and every action is recorded.
It can. SmartDuke lets Duke answer at any hour once you trust him. If you set quiet hours, he only drafts replies then and sends your own note once a night so nobody waits in silence. At 8 every morning you get a daily summary of what he handled.
We connect your WhatsApp number, write what Duke can tell customers with you and start him on drafts. Open a demo to see conversations he has handled.
Talk to us
A demo business with months of sample data. Pick a role on the sign-in page, no sign-up needed.
Duke, the AI teammate, works inside every app.