Health & fitness
Gym & fitness centreLive demoYoga & pilates studioMartial arts schoolSports clubPersonal trainerClinics & care
Physiotherapy clinicLive demoChiropractic clinicDental clinicCounselling & therapyNutrition & dieteticsWellness practitionerEducation
Tutoring centreLive demoCoaching instituteMusic schoolDance schoolLanguage schoolDriving schoolProfessional services
Marketing agencyLive demoConsulting firmAccounting practiceLaw firmArchitecture studioIT servicesTrades & home services
Cleaning companyRepairs & handymanInterior design studioSolar installerPest controlCRM
SmartDuke CRM keeps your contacts, companies and leads in pipelines with your own stages, and tells you who needs a next step. Duke follows up, with your approval.
Duke in CRM
He reads your contacts and pipelines with your permissions, notices who's gone quiet and prepares the next step for your yes. On WhatsApp, he saves new enquiries himself once you switch that on.
Who decides
With capture on, Duke on duty saves the person who wrote as a contact, records their answers in your own fields and notes the enquiry as a lead for your team.
Open the app and Duke has counted the leads with no next step, the follow-ups that are late and the new leads, each with a button to see who.
Do first · Skyline Realty
Ask in plain words. Duke shows one sentence saying what will change, and nothing moves until you approve.
Give Duke a number, like 60 new leads this month. He drafts a plan of jobs for you to approve and measures the pace every morning.
Goal · New leads
Live demoSkyline Realty's deals: their own stages, from Inquiry to Closed
Pipelines
A gym runs Enquiry → Trial → Member. An agency runs Inquiry → Viewing → Negotiation → Closed. Pipelines and stages are your data, not our code, so you can have as many as you need and rename them any time.
With Duke: “Add a Viewing stage after Qualified” and he sets it up once you approve.
Harbour Digital's deals, with a second pipeline for retainer renewals
Contacts & companies
Members, buyers, patients, students: one list with search, tags, owners and companies. Each person shows where they stand across your apps, like their plan, their last visit or their lead stage.
Pulse Fitness Studio: 28 people need attention today
Timeline
Open a customer and see their tasks, notes, messages, invoices, leads and bookings together. Everything that happened is on the timeline, whoever did it: your team, an automation or Duke.
With Duke: what he does after your approval, or on duty on WhatsApp, shows on the timeline too.
Custom fields
Budget and preferred area for an agency. Fitness goal and emergency contact for a gym. Add fields to contacts, leads and companies yourself, or ask Duke to.
With Duke: ask for a field in plain words, like “Preferred area, a choice of five”, and he adds it after your approval.
Contact fields · Skyline Realty
Try these in a live demo, signed in as the owner.
Works with
Questions
SmartDuke's CRM is included in every plan, priced per business, not per user: Starter is ₹1,999 or $49 a month for up to 3 team members, Growth ₹3,999 or $99 for up to 10, and Pro ₹7,999 or $199 for up to 25. Every other business app is included too. India prices are before 18% GST.
Yes. In SmartDuke, pipelines and their stages are yours to name, so a gym can track trial to member and an agency inquiry to closed. Leads move between stages on a board, and Duke counts the leads with no next step and the follow-ups that are late.
Yes. SmartDuke connects your own WhatsApp Business number through Meta's official Cloud API, and every message sits on the contact's timeline. On Growth and above, Duke on duty can save new enquiries as contacts and note them as leads, even at 10 pm. Drafted replies work on every plan.
No. In SmartDuke, Duke shows one sentence saying what will change, and nothing moves until you approve it. He works with the permissions of the person asking, never more. The only exceptions are the actions you switch on for Duke on duty, limited to that customer.
Yes. SmartDuke imports contacts from a CSV file. It suggests which column is which, shows the first rows before saving anything and imports the rest in the background. When you want to leave or keep a copy, owners can export all your data as one ZIP file at any time.
Yes. SmartDuke has free live demo businesses at smartduke.com/demos, with months of sample data and Duke switched on, and no sign-up needed. You can also set up your own business as a free draft. A draft that isn't published is deleted after 30 days, and you only pay when you publish.
Skyline Realty's demo has 55 open deals and months of history. Open it, or tell us how your pipeline works.
Talk to us
A demo business with months of sample data. Pick a role on the sign-in page, no sign-up needed.
Duke, the AI teammate, works inside every app.