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IndustriesOthersNonprofit & community

Nonprofit CRMKnow your people, and keep them involved.

Members, supporters and volunteers in one place, with renewals, events and follow-ups. Duke answers questions on WhatsApp, reminds members before they lapse and helps you thank the people who show up.

Duke at your organisation

Duke welcomes every volunteer and remembers who helped.

He answers questions about events, membership and volunteering on WhatsApp, saves new supporters with what they'd like to help with, and fills in their shifts on your pages. Renewal reminders and thank-you notes are drafted for your approval, never sent on their own.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
  • Checked every morningGoals are measured every morning, with a forecast.
Meet Duke
A day with DukeA Saturday at a community food bankWorking
  1. Checked your new supporters goal40 new supporters by 31 Dec: 26 so far, on pace for 41.Checked every morning
  2. Had the week's picture readyYou open Home: 7 memberships end this month, Tuesday's workshop is full.Ready when you open the app
  3. Saved a new volunteerTom wants to help at weekend food drives. Saved with his email and interests.On its own, by your rule
  4. Put Priya down for sortingShe replied she can sort on 17 October. Added to Volunteer shifts.On its own, by your rule
  5. Found who hasn't helped since summerYour coordinator asked: 11 volunteers with no shift since August.Just answers
  6. Drafted thank-yous for today's team9 notes, one per volunteer who came, from your Thank you template.Waits for your approval
An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

New helpers answered on the spot.

Duke answers from what you've told him about events and volunteering, then saves the person with their interests so your coordinator can follow up.

Duke on WhatsAppYes, Sundays 9:00 to 12:00, and Martin shows new helpers round. What's your email so he can confirm?
Saved · Amira · volunteer · community garden
Waits for your approval

Members reminded before they lapse.

Ask who ends this month. Duke lists them with their plan and recent visits, and drafts a renewal reminder that goes only when you approve.

Who ends this month and hasn't renewed?
Duke7 members, 3 on family plans. Two came to last week's workshop.
Waiting for your approvalSend email template “Membership renewal” to 7 membersApproveNot now
Just answers

The rota, in one sentence.

Ask who's down for Saturday. Duke reads your Volunteer shifts page and tells you who's confirmed and who's new and needs the induction.

Sat 17 Oct · food drive

Signed up12
Confirmed9
First-timers3Induction 9:00
Volunteers sorting boxes of supplies together
Duke on WhatsAppThank you, Tom. New volunteers come to a short induction first. Which weekends suit you, and what's your email? Our volunteer coordinator will confirm your place.
Saved · Tom Becker · volunteer · weekends
Pulse Fitness Studio in SmartDuke: the Home pageLive demoClosest live demo: Pulse Fitness StudioGym in Austin. The same apps, set up for a gym. Open it ↗

The apps nonprofits and communities use

People, memberships and events.

Everyone you work with as contacts, memberships for paying members, events with places, and pages for volunteers. Rename the menu so it says Members and Supporters.

People

Members, supporters and volunteers.

Everyone in one list with tags and your own fields, such as interests or how they help. Every message, event and shift shows on their timeline. SmartDuke doesn't take donations or run fundraising: it keeps track of the people.

  • Your own fields and tags
  • People brought in from a spreadsheet
  • Groups for members and people needing attention
A people list with groups for everyone, members, leads and needs attention, and status tags

Shown: the people list in Pulse Fitness Studio, our gym demo.

Memberships

Who's due, before they lapse.

Yearly, family or concession plans with their own price. Ending soon, lapsed and upcoming are worked out from the dates, and renewing is one click.

  • Due to renew in 30 days
  • Members see their membership in your member app
Memberships: active count, due to renew, lapsed, and an ending soon list with Renew buttons

Shown: memberships in Pulse Fitness Studio, our gym demo.

Events

Workshops that fill their waiting list.

Schedule a talk or workshop once or weekly, with places. When someone cancels, the first person waiting gets the place, and attendance is marked from the list.

  • A week view of every event
  • Members book in the member app
A week of classes with places taken and waiting lists

Shown: the class timetable in Pulse Fitness Studio, our gym demo. Yours lists your events.

Volunteers

Every shift, covered.

A Volunteer shifts page built for you: the volunteer, the activity, the date and whether they came. Filter it by date and see totals per person.

  • Linked to the volunteer's record
  • Board from signed up to done
Volunteer shiftsBoard
VolunteerActivityDateStage
Tom BeckerFood drive inductionSat 17 OctSigned up
Priya NairFood drive, sortingSat 17 OctConfirmed
Martin OkoyeCommunity gardenSun 11 OctDone

Pages Duke can build for you

Pages built for a community group.

We build these with you, or you ask Duke. Records link to people and show on their timeline.

Volunteer shiftsCommitteesPartner organisationsEquipment loansEvent feedback
Talk to us: we set it up for you.

We set SmartDuke up with your membership plans, events, team, WhatsApp number and people list. Pulse Fitness Studio, our gym demo, shows memberships, renewals, events with places and the member app.

Bring SmartDuke to your organisation.

Tell us about your members and volunteers, and we'll set up memberships, events and pages for you.

Start free

Talk to us

We reply by email, usually within one working day. No newsletters.