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IndustriesRetailGift shop

Gift shop softwareReady for the rush, and the corporate orders that come with it.

Hampers, gift wrapping, vouchers and companies ordering fifty at a time. Keep stock right before the busy weeks and let Duke chase the quotes nobody has answered.

Duke at your gift shop

Duke catches every hamper order in the December rush.

He answers hamper prices on WhatsApp, asks how many and by when, and saves each company as a lead. Quotes, follow-ups and the restock list are ready for your approval, so corporate orders don't slip while the shop is full.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
  • Checked every morningGoals are measured every morning, with a forecast.
Meet Duke
A day with DukeA Monday in December at a gift shopWorking
  1. Measured your corporate deals goal60 deals by 15 Dec: 41 won, forecast 57. He suggests chasing last week's quotes.Checked every morning
  2. Laid out the rush for youYou open Home: 11 orders to hand over, 6 quotes waiting a week (A$4,200).Ready when you open the app
  3. Saved a law firm's hamper enquiryOlivia wants 25 Deluxe hampers by 18 Dec. Saved as a lead with a note.On its own, by your rule
  4. Quoted 25 Deluxe hampersBrightwater Legal: 25 × Deluxe at A$140 with cards, 10% off, for your yes.Waits for your approval
  5. Listed what to restock by FridayKraft wrapping rolls, gift cards and the Deluxe ribbon are at reorder level.Just answers
  6. Drafted a reply to a late hamper orderQuiet hours: a café asking for 12 Classic hampers waits for the team at 8.Waits for your approval
An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Hamper enquiries caught mid-rush.

Duke answers from your hamper prices, asks the questions you set (quantity, date, cards) and saves the company as a lead, while your team wraps at the counter.

Duke on WhatsAppHi Sam, our Classic hamper is A$85 and the Deluxe A$140. The team will send a quote for 40 today. Should each one have a card?
Lead saved · 40 hampers by 12 Dec
Waits for your approval

From the lead to a numbered quote.

Ask for the quote in plain words. Duke builds it from your products and cards, with a volume discount on the line, and creates it only once you approve.

Quote Pacific Freight 40 Classic hampers with cards, 5% off the hampers.
Waiting for your approvalCreate quote Q-0287 for Pacific Freight: 40 × Classic hamper, 40 × Gift card, A$3,390.00ApproveNot now
Just answers

Vouchers checked before they lapse.

Your Gift vouchers page keeps the code, value and expiry. Ask which ones run out this month and Duke reads the records, then drafts a reminder email for your approval.

Vouchers expiring in December

GV-2291 · Chloe NguyenA$10014 Dec
GV-2304 · Tom BaileyA$5022 Dec
GV-2310 · Ana SilvaA$7531 Dec
Checked every morning

A December target, tracked honestly.

Set 60 corporate deals by 15 December. Duke drafts the steps for your approval, measures progress at 7 am and suggests a catch-up when you fall behind.

Goal · 60 deals won by 15 Dec

Won so far41
Forecast57Behind
SuggestedChase last week's 9 quotes
A shop owner showing a product to a customer at the counter
Duke on WhatsAppWe do, Olivia. Our Classic hamper is A$85 and the Deluxe is A$140. For 25, the team will send you a quote. Which would you like, and should each one have a card?
Saved as a lead · 25 hampers by 18 Dec
Kopi & Clay Home Store in SmartDuke: the Home pageLive demoClosest live demo: Kopi & Clay Home StoreHome & lifestyle store in Singapore. The same apps, set up for a home & lifestyle store. Open it ↗

The apps gift shops use

Gifts, quotes and stock, ready for December.

Customers and corporate leads, quotes that become orders, stock per branch and invoices for company accounts.

Corporate gifting

Fifty hampers, one clear quote.

Quote companies with your products and wrapping as lines, with a per-line discount for volume. Accepted quotes become orders, and fulfilling them takes the stock.

  • Quotes numbered Q-0001 onwards
  • Orders made from the accepted quote
  • Invoices with part payments for company accounts
A list of quotes marked Sent, Accepted and Declined

Shown: the proposals list in Harbour Digital, our agency demo.

Gift vouchers

Every voucher accounted for.

Add the salon pack's ready-made Gift vouchers page: a code, a value, who it's for, when it was bought and when it expires, on a board.

  • Active, redeemed and expired at a glance
  • Linked to the customer who bought it
A Gift vouchers board with Active, Redeemed and Expired columns and voucher codes

Shown: gift vouchers in Willow & Co., our salon demo. Any business can add this page.

Stock

Every sale and delivery counted.

Stock is kept per branch with every movement: received from suppliers, sold, damaged in transit, returned. It never goes below zero.

  • Notes on every movement
  • Low stock flagged on the list
Stock movements: items sold with the stock left after each, and a note for counter sales

Shown: stock movements in Willow & Co., our salon demo.

Pages Duke can build for you

Pages built for a gift shop.

We set these up with you, or you ask Duke. Gift vouchers and Custom orders come ready-made from other business types.

Gift vouchersCustom ordersCorporate accountsHamper contentsSupplier orders
Talk to us: we set it up for you.

We set SmartDuke up with your products, hampers, prices and customer list, and connect your WhatsApp number. Kopi & Clay, our store demo, opens soon; Willow & Co., our salon demo, shows gift vouchers and retail stock.

Get ready for your busiest season.

Tell us about your shop and your corporate customers, and we'll set it up before the rush.

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Talk to us

We reply by email, usually within one working day. No newsletters.