Industries Beauty & wellnessBeauty salon

Beauty salon softwareBrows, lashes and skin, booked while you work.

Treatments booked by therapist, consultation notes and treatment courses on your own pages, and skincare stock that tells you when it's low. Duke answers first-time clients on WhatsApp and books the patch test before the treatment.

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Duke at your beauty salon

Duke books the patch test before the lash lift.

First-time clients want a lash lift, a brow tint or a facial course, and many need a patch test first. Duke explains your treatments from your notes, books the test and the treatment with the right therapist, and keeps count of every session in a course.

Who decides

On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
Just answersReading needs no approval, and he sees only what the person asking may see.
Ready when you open the appInsights are made from your own numbers when you open the app.

Meet Duke

A day with DukeA Thursday at a brow, lash and skin salonWorking

8:30Had the week's read readyYou open Home: 3 treatment courses finish this week, 4 invoices part paid.Ready when you open the app
11:05Booked a patch test and lash liftAnanya's first tint: test today at 12:40, lift Saturday 11:00 with Neha.On its own, by your rule
11:07Saved an allergy for NehaAnanya mentioned lanolin. Added to her Skin consultation before the test.On its own, by your rule
14:20Counted a client's peelsFatima asks: Meera Iyer has 6 of 8 skin peels left, next on Saturday.Just answers
16:30Drafted brow maintenance notesEight clients last in four weeks ago. Each note waits for your approval.Waits for your approval

An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Patch test first, every time.

Your notes say tints need a test 48 hours before. Duke follows them, books both appointments in the therapist's free times and saves a new client's details.

ZaraCan I get my brows tinted Saturday? Never had it done.

Duke on WhatsAppHappy to! A first tint needs a quick patch test 48 hours before. Fatima has 10 minutes Thursday at 5:00 and the tint Saturday at 2:15. Book both?

Booked · Patch test Thu 5:00 · Brow tint Sat 2:15

Just answers

Courses counted, session by session.

Ask who's nearly through a course. Duke reads your Treatment courses page, so you can talk about the next course before the last session ends.

Treatment courses · finishing soon

Kavya Rao · Microneedling6 of 6Finished

Ritika Bose · Hydrating facial5 of 6Next Tue

Meera Iyer · Skin peel2 of 8

Waits for your approval

Course instalments, recorded properly.

Sell a course on one invoice with a payment plan. When a client pays the next part, Duke prepares the payment and it's recorded once you approve.

Ritika paid her second instalment for the facial course.

Waiting for your approvalRecord payment on INV-0284 for Ritika Bose: instalment 2 of 3ApproveNot now

A hair stylist checking a client's cut in a salon

AnanyaHi, I'd like a lash lift and tint. It's my first time.

Duke on WhatsAppLovely. For a first tint we do a quick patch test at least 48 hours before. Neha has a 10-minute slot tomorrow at 12:40, and the lash lift on Saturday at 11:00. Shall I book both?

AnanyaYes, both please

Booked · Patch test Thu 12:40 · Lash lift Sat 11:00

Willow & Co. Salon and Spa in SmartDuke: the Home page

Live demoClosest live demo: Willow & Co. Salon and SpaSalon & spa in Sydney. The same apps, set up for a salon & spa. Open it ↗

The apps beauty salons use

Treatments, therapists and take-home products.

Each therapist has their own hours and treatments. Skincare and retail stock sits alongside, with invoices and part payments for courses.

CRM Bookings Inventory Invoicing WhatsApp Templates Duke on duty AI agents Insights Goals Custom pages Automations

Treatment courses

Every session in a course, counted.

We build a Treatment courses page linked to each client, with sessions bought and used, the therapist and the next appointment date.

Filter by therapist or treatment, with totals
Shown on the client's timeline

Treatment coursesYour own page

Client	Course	Therapist	Sessions	Next
Ritika Bose	6 x hydrating facial	Neha	4 of 6	Tue 3 Nov
Meera Iyer	8 x skin peel	Fatima	2 of 8	Sat 31 Oct
Kavya Rao	6 x microneedling	Neha	6 of 6	Finished

Appointments

A therapist's day, from waxing to facials.

Each therapist works their own hours, with time off and split shifts. Free times are worked out for you, and a therapist can't be double-booked.

Choose which treatments clients can book on WhatsApp
Appointment reminders you set up once as an automation

An appointments diary with a column per team member and their bookings

Shown: Willow & Co.'s appointments, our salon and spa demo. Your diary shows your therapists and treatments.

Consultations

Know the skin before you start.

Ask Duke for a skin consultation page linked to each client, and pick which roles can open it.

Skin consultation · example

Skin typeCombinationChoose one

ConcernsPigmentation, drynessChoose many

AllergiesLanolinText

Patch test12 Oct 2026Date

Pregnant or breastfeedingNoYes / no

Retail

Skincare that doesn't sell out unnoticed.

Products with a reorder level and stock per branch. Every sale, delivery and adjustment is kept, and stock never goes below zero.

Retail products by category with one product low and one out of stock

Shown: retail products in our salon and spa demo.

Pages Duke can build for you

Consultations, courses, patch tests.

Built for you during guided setup or by asking Duke, and you can start from the salon's ready-made pages. For example:

Skin consultationsTreatment coursesPatch testsGift vouchersLash and brow preferencesAftercare notes

Talk to us: we set it up for you.

We set it up with your treatment menu, therapists, products, WhatsApp number and client list. Willow & Co., our salon and spa demo, shows appointments by team member, client profiles and retail stock.

Talk to us See the closest live demo

Ask Duke

Try these in Willow & Co. Salon and Spa, our closest live demo, signed in as the owner.

“Which clients finish a treatment course this month?”“Who has a tint booked this week and no patch test date?”“Draft a note to brow clients last seen four weeks ago.”

Bring your treatment menu to SmartDuke.

Send us your treatments, therapists and client list, and we'll set it up with your WhatsApp number. Or open the salon demo first.

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Or email support@smartduke.com

Talk to us

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