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IndustriesClinics & careCounselling & therapy

Therapy practice softwareA quieter way to run your practice.

Sessions, client details and fees in one place, with notes limited to the people you choose. Duke replies to new enquiries with care, offers an introductory call, and brings in a person whenever you'd want one.

Duke at your practice

Duke handles the diary, never the therapy.

He answers practical questions about fees, availability and how a first session works, books and moves sessions in your free times, and hands anything personal or clinical to a therapist straight away. Notes stay on pages only the roles you choose can open.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
Meet Duke
A day with DukeA Wednesday at a three-therapist practiceWorking
  1. Had the week ready on HomeYou open Home: 31 sessions booked this week, £640 in fees outstanding.Ready when you open the app
  2. Booked an introductory callA new enquiry asked about evenings. Next Wednesday 18:30 with Elena.On its own, by your rule
  3. Moved a session, as askedSam can't make Friday. Moved to Monday 17:00, same therapist, same length.On its own, by your rule
  4. Handed a message to ElenaIt went beyond diary and fees, so Duke passed it on without replying further.On its own, by your rule
  5. Drafted two fee remindersInvoices over 30 days old: a short, polite email each, waiting for you.Waits for your approval
  6. Held a late question as a draftQuiet hours: a question about Thursday's time waits for the morning.Waits for your approval
An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Practical questions, answered kindly.

Duke answers from what you've written about fees, your approach and availability, saves the enquiry and offers an introductory call. He never comments on anyone's situation.

Duke on WhatsAppSessions are £70 for 50 minutes, and Elena keeps a few reduced-fee places. A free 20-minute call is a good first step. Shall I find a time?
Enquiry saved · Introductory call offered
On its own, by your rule

Anything personal goes to a person.

Choose the words that always bring in a therapist. When a message goes beyond diary and fees, or Duke isn't sure, he hands it over at once and notes why.

Handed to Elena · Personal message
Just answers

Notes only the right roles open.

Session notes live on a page limited to therapists. Duke follows the same rule: for the front desk he can find a session time, but never opens a note.

Session notes · who can open it

TherapistsOpen
Front deskHiddenNot in menu
Duke, asked by the front deskHidden
Waits for your approval

Fees followed up, gently.

Ask who owes for sessions. Duke lists the unpaid invoices and drafts a short reminder from your own template, sent only once you approve it.

Who has unpaid session fees over 30 days?
DukeTwo clients, £210 in total. Both have sessions booked next week.
Waiting for your approvalEmail template “Friendly fee reminder” to 2 clientsApproveNot now
A counsellor listening to a client in a calm, bright room
Duke on WhatsAppThank you for getting in touch. Elena offers a free 20-minute introductory call, and Wednesday at 6:30 pm is open. You can ask anything before deciding. Would that suit you?
Booked · Introductory call, Wed 6:30 pm with Elena
Northside Physio & Wellness in SmartDuke: the Home pageLive demoClosest live demo: Northside Physio & WellnessPhysio clinic in London. The same apps, set up for a physio clinic. Open it ↗

The apps counsellors and therapists use

Only what a practice needs.

Sessions from each therapist's hours, invoices, your own pages for intake and notes, and the controls that keep them to the right people.

Your own pages

Intake and notes, kept to the right people.

We build intake and session notes pages for your practice, linked to each client. Choose which roles can open each one; people without access don't see it in their menu.

  • Duke follows the same access rules
  • Every change recorded in the audit log

Client intake · therapists only

Referred byGPChoose one
Reason for comingIn the client's own wordsText
Preferred timeEveningsChoose one
TherapistElena NovakPerson
Emergency contact+44 7700 900123Phone

Sessions

Each therapist's hours, respected.

Set working hours, time off and session length with a buffer after each session. Free times are worked out for you, and double-booking is refused.

  • Choose which session types can be booked on WhatsApp
  • Reminders before each session, set up once as an automation
An appointments diary with a column per practitioner and their working hours

Shown: Northside Physio's diary, our physio clinic demo.

Security

Security you can explain to a client.

Two-factor sign-in for the whole team, a list of signed-in devices and an audit log of changes. Owners can export everything, or erase a person's details on request.

  • Erasing blanks the details but keeps who and when
  • Conversations with Duke are private to the person who had them
Security and data settings: audit log, imports, and your own account with password, two-factor and devices

Shown: security settings in our gym demo.

Duke on duty

You decide what Duke may do.

Drafts only, or replies on its own. Quiet hours keep it to drafts overnight. Anything you'd rather handle yourself goes to a person.

Duke on duty: WhatsApp conversations, a drafted reply and one conversation handed to a person

Shown: Duke on duty in our physio clinic demo.

Pages Duke can build for you

Intake, notes, outcomes.

Built for your practice during guided setup or by asking Duke, each visible only to the roles you choose. For example:

Client intakeSession notesOutcome measuresSupervision logReferralsFee agreements
Talk to us: we set it up for you.

We set it up with your session types, fees, therapists, WhatsApp number and client list, with access arranged the way your practice works. Our physio clinic demo shows a diary by practitioner and patient records on their own pages.

Talk to us about your practice.

Tell us how you work and who should see what, and we'll set it up with your sessions and fees. Or look at the clinic demo first.

Start free

Talk to us

We reply by email, usually within one working day. No newsletters.