Duke, the AI teammate, works inside every app.Approved by a named person.
The entry shows Duke as the one who made the change, and who approved it, to the minute.
Audit log
Membership renewed · Kiara BrooksAI, approved by Megan Carter14:32
Audit log
Audit logWho changed it? The answer is on the record.
Every create, change and delete is recorded automatically, with what it was before and after. It also records what Duke changed and who approved it, and nobody can edit or delete the log.
Duke in the audit log
Every step Duke takes is written here.
Changes Duke makes are recorded as AI, with who approved them and when. On duty, the log also names the rule that allowed the action.
Who decides
- On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
- Your templates, up to a limitIf you opt in, an agent sends messages that are entirely your approved templates, up to a limit per run.
- Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
On duty, with the rule.
What Duke did on WhatsApp is recorded with the person he was on duty for and the rule that allowed it.
Audit log
Appointment booked · Jordan HayesAI, on duty for Megan · rule: book9:14
Template sends, still on record.
Messages an agent sent from your templates under standing approval are recorded too, with its owner as the approver.
Audit log
Email sent · Renewal reminderAI, standing approval of Megan CarterMon 9:00
Audit log
| What | Who | When |
|---|---|---|
| Membership sold | Assistant, approved by Megan Carter | 14:32 |
| Lead moved to Trial booked | Jess Morgan | 13:05 |
| Task created | Automation: Renewal reminder | 09:00 |
| Class booked | Member, in the member app | 08:41 |
Automatic
Before and after, for every change.
Nobody has to remember to log anything. Each change records who made it, a person, Duke, an automation, the system or a member, along with the address it came from and the values before and after.
- “AI changed it after approval from Megan Carter at 14:32”
- Covers every app and your own pages
Membership updated · Kiara Brooks
End date12 Oct → 12 JanBefore → after
PlanQuarterlyUnchanged
WhoAssistant, approved by Megan CarterAI
WhenTue 6 Oct, 14:32Time
Can't be changed
A log nobody can rewrite.
Entries can't be edited or deleted, not even by the owner. The only exception is erasing a person's data on request: their values are blanked, but who and when are kept. Sign-ins go to a separate security log.
- Append only
- Privacy erasure keeps who and when
What the log keeps
Edit an entryNot possibleLocked
Delete an entryNot possibleLocked
Erase a personValues blanked, who and when kept
Sign-insIn the security log
Find it fast
Filter, then download.
People allowed to read the audit log filter it by record type, person, created, updated or deleted, and dates. Download the newest 5,000 entries as a CSV file.
- Shown with each person's name
- In Settings, under Security and data
Pulse Fitness Studio: the audit log in Settings, Security and data
Works with
Apps that go with Audit log
Know who did what, always.
The audit log is on for every business from the first day. Open a demo and look at Settings to see it.
Or email support@smartduke.com
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