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IndustriesRetailFurniture store

Furniture store softwareBig orders, long decisions, followed up properly.

A sofa is rarely sold on the first visit. Keep every showroom visit, quote, deposit and delivery together, and let Duke follow up the people who are still deciding.

Duke at your furniture store

Duke follows up every sofa still being decided.

He books showroom visits on WhatsApp into your sales team's free times, chases quotes that went quiet and splits big orders into a deposit and a balance for your approval. Warranty claims arrive as tickets with the whole story in one place.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
  • Checked every morningGoals are measured every morning, with a forecast.
Meet Duke
A day with DukeA Thursday at a furniture showroomWorking
  1. Measured your trade sales goal15 trade leads won by 30 Nov: 9 so far, on pace for 14.Checked every morning
  2. Had the showroom's numbers readyYou open Home: 4 sofa orders still open, €6,480 in balances overdue.Ready when you open the app
  3. Booked a sofa viewingAda Okafor wants to try the corner sofas. Saturday 14:00 with Lena.On its own, by your rule
  4. Drafted follow-ups on quiet quotes4 quotes over a week old, worth €18,900, each email naming the pieces chosen.Waits for your approval
  5. Split a dining set into two paymentsSO-0412, oak dining set: €1,140 deposit now, €2,660 on delivery.Waits for your approval
  6. Summarised a warranty claimBen Hartmann's corner sofa: a wobbly leg, two messages, no reply yet.Just answers
An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Viewings booked straight from the chat.

Let customers book your showroom visit type and Duke offers free times with your sales team, books the one they pick and notes what they want to see.

Duke on WhatsAppOf course, Ada. Lena is free Saturday at 14:00 or Sunday at 11:00. Which suits you?
Booked · Showroom visit, Sat 14:00 with Lena
Waits for your approval

Deposit today, balance on delivery.

Ask Duke to split an order's invoice and he prepares the payment plan: the deposit due now, the balance on the delivery date. Payments are recorded as they come in.

Split Grace's invoice: 30% now, the rest on delivery day.
Waiting for your approvalCreate a payment plan for INV-0388: €1,140 now and €2,660 on 20 OctApproveNot now
Just answers

Long decisions, never out of sight.

Which quotes are waiting, for how long and for which pieces. Duke drafts a follow-up that mentions what they chose, and you approve before anything goes.

Quotes waiting for an answer

Q-0219 · Hotel Seeblick, 20 lounge chairs€9,60012 days
Q-0224 · Hartmann, walnut bed and wardrobe€4,9508 days
Q-0227 · Grace Muller, oak sideboard€1,4506 days
Just answers

Warranty claims with the full story.

A scratched tabletop becomes a ticket with the customer's messages and your team's notes. Duke sums it up and drafts the email reply for you to send.

Summarise Ben's warranty ticket.
DukeCorner sofa, delivered three weeks ago. The left front leg wobbles. Two messages, no reply yet, and Marco noted a spare leg in the stockroom.
A shop owner showing a product to a customer at the counter
Duke on WhatsAppOf course, Grace. Free times for a showroom visit with Marco: Thursday 17:30 or Saturday 11:00.
Booked · Sat 11:00 showroom visit with Marco
Kopi & Clay Home Store in SmartDuke: the Home pageLive demoClosest live demo: Kopi & Clay Home StoreHome & lifestyle store in Singapore. The same apps, set up for a home & lifestyle store. Open it ↗

The apps furniture stores use

Showroom, quotes, stock and after-sales.

Leads for every serious enquiry, quotes that become orders, invoices split into deposit and balance, and a help desk for what happens after delivery.

Quotes

A room set, quoted in minutes.

Add the dining table, six chairs and the sideboard from your product list, give a discount on a line, and mark it sent. When the customer says yes, the order is made with the same lines.

  • Prices include tax, totals worked out
  • Valid-until date and notes on each quote
  • Accepted, declined or still open at a glance
A quote with lines, tax included and buttons to mark it accepted and make an order, or declined

Shown: a proposal in Harbour Digital, our agency demo. Your quotes list your furniture.

Deposits

Deposit now, balance on delivery.

Split an invoice into named parts, record payments by card, bank transfer or cash, and see who still owes a balance. Payments never go above what's owed.

  • Part payments and receipts
  • Overdue balances followed up by an automation you switch on
  • Refunds with a reason reopen the invoice
An overdue invoice with Record payment and Void buttons, and Duke offering to draft a reminder or split it into instalments

Shown: an invoice in Harbour Digital, our agency demo.

Deliveries

Every delivery on one board.

A Deliveries page built for you, linked to the customer: the order, the address, the date and the team, moved from scheduled to delivered.

  • Board from your own stages
  • Filter by date or team
DeliveriesBoard
CustomerOrderDateTeamStage
Grace MullerSO-0412 · Oak dining setTue 20 OctVan 1Scheduled
Ben HartmannSO-0408 · Corner sofaMon 19 OctVan 2Out today
Café LindtSO-0399 · 12 bistro chairsFri 16 OctVan 1Delivered

Pages Duke can build for you

Pages built for a furniture store.

We build these with you, or you ask Duke. The shop's ready-made Custom orders and Supplier orders pages are there too.

DeliveriesCustom ordersSupplier ordersFabric choicesWarranty records
Talk to us: we set it up for you.

We set SmartDuke up with your products, showroom team, prices and customer list. Kopi & Clay, our store demo, opens soon; Harbour Digital, our agency demo, shows quotes, orders and payment plans today.

Bring SmartDuke to your showroom.

Tell us how you sell and deliver, and we'll set up quotes, deposits and deliveries your way.

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Talk to us

We reply by email, usually within one working day. No newsletters.