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IndustriesTrades & home servicesRepairs & handyman

Handyman softwareFewer missed calls, more booked jobs.

When you're up a ladder, Duke answers WhatsApp, books the call-out and saves what's broken. Quotes for bigger jobs, parts in the van and who still owes you, all in one place.

Start free See the closest live demo (opens in a new tab)

Duke at your repairs business

Duke books the next call-out while you're up a ladder.

A dripping tap, a sticking door, a gutter full of leaves: Duke answers each one on WhatsApp with your call-out price, books the slot and saves the address and what's broken. The small jobs stop slipping between the ones you're already on.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
  • Checked every morningGoals are measured every morning, with a forecast.
Meet Duke
A day with DukeA Wednesday at a three-person repairs businessWorking
  1. Counted the month's call-outs60 call-outs by 31 Oct: 38 booked so far, on pace for 57.Checked every morning
  2. Booked Karen's dripping tapPlumbing call-out at A$95 for the first hour. Tomorrow 8:30 with Dan.On its own, by your rule
  3. Logged the job before Dan arrives14 Ferris St, kitchen mixer tap dripping. Added to her Jobs record.On its own, by your rule
  4. Moved a call-out on requestMr Okafor can't be home Thursday. Now Friday 13:00, the time he picked.On its own, by your rule
  5. Told you which parts are lowTap cartridges down to 2, silicone down to 1. Worth reordering before Friday.Just answers
  6. Drafted invoices for today's jobsFive small jobs from A$85 to A$240, one invoice each, for your yes.Waits for your approval
An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Plans change. The diary keeps up.

With moving switched on, Duke shifts a customer's own call-out to another free time when they ask. Dan's diary shows the new slot straight away.

Duke on WhatsAppNo problem. Friday 13:00 or 15:30 with Dan?
Moved · Fri 13:00 call-out with Dan
Waits for your approval

When a small job grows, quote it.

The washer turns out to be a whole new mixer. Tell Duke the parts and hours and he builds the quote from your price list, waiting for your yes.

Quote Karen for a new mixer tap and two hours' labour.
DukeMixer tap A$189 plus 2 hours at A$85. A$359 in total, GST included.
Waiting for your approvalCreate quote Q-0217 for A$359 to Karen HoltApproveNot now
Just answers

Every return visit, in one list.

Each job record says whether you need to go back. Ask Duke and he lists the open ones with the address and what's still to do.

Return visits needed

Lin Zhao · 7 Acacia AveFit new hingeSince Mon
Pete Ross · 22 Hill RdReseal showerBooked Fri
Unit 4, 90 Grey StCheck gutter flowAfter rain
Ready when you open the app

Lots of small jobs, one clear picture.

Open Home and see today's call-outs, quotes waiting for an answer and the money still owed across a pile of small invoices, from your own numbers.

Home · Wednesday

Call-outs today7
Quotes waiting4Oldest 9 days
Owed on small jobsA$1,32011 invoices
An electrician working on wiring in a home
Duke on WhatsAppHi Karen, a plumbing call-out is A$95 for the first hour. Free times: tomorrow 8:30 or Thursday 13:00.
Booked · Wed 8:30 call-out with Dan
Harbour Digital in SmartDuke: the Home pageLive demoClosest live demo: Harbour DigitalMarketing agency in Dublin. The same apps, set up for a marketing agency. Open it ↗

The apps repairs businesses use

Call-outs, quotes, parts and payments.

Appointments for call-outs, quotes for bigger jobs, parts as products with stock, and invoices you can take part payments on.

CRMBookingsSalesInventoryInvoicingWhatsAppEmailDuke on dutyAI agentsInsightsCustom pagesProjects

Call-outs

Every job in the diary.

Call-out, small repair, half day and full day as appointment types, each with its length and a buffer for travel. Free times are worked out from each person's hours.

  • No double bookings
  • Completed and missed recorded
  • Reminders before each appointment, set up once as an automation
An appointments diary in columns by team member with booked appointments

Shown: appointments by stylist in Willow & Co., our salon demo. Yours shows call-outs by tradesperson.

Quotes

Bigger jobs, quoted properly.

Labour and parts as lines, prices including tax. Accepted quotes become orders, and fulfilling one takes the parts out of stock.

  • Quotes numbered Q-0001
  • Valid-until date on each
A list of quotes with Sent, Accepted and Declined statuses

Shown: the proposals list in Harbour Digital, our agency demo.

Jobs

What was done, at which address.

A Jobs page built for you, linked to the customer: the address, what was wrong, what you did, parts used and whether you need to go back.

  • On the customer's timeline
  • Filter by return visit needed

Job · 14 Ferris St

CustomerKaren HoltLink
ProblemDripping kitchen mixer tapText
Work doneReplaced cartridge and washerText
LabourA$95.00Money
Return visit neededNoYes / no

Pages Duke can build for you

Pages built for a repairs business.

We set these up with you, or you ask Duke in plain words.

JobsReturn visitsVan stock checksWarranty workSuppliers
Talk to us: we set it up for you.

We set SmartDuke up with your call-out types, prices, team, parts and WhatsApp number. Willow & Co., our salon demo, shows an appointment diary; Harbour Digital shows quotes and invoices.

Talk to usSee the closest live demo

Ask Duke

Try these in Harbour Digital, our closest live demo, signed in as the owner.

“How many call-outs did Dan do last week?” (opens the live demo in a new tab)“Which customers still owe for jobs done this month?” (opens the live demo in a new tab)“Draft invoices for today's completed call-outs.” (opens the live demo in a new tab)

Related

Also for

Cleaning company

Enquiries, survey visits, quotes, regular contracts and invoices.

Pest control

Inspections, treatments, follow-up visits, contracts and invoices.

Interior design studio

Consultations, design proposals, project boards and staged payments.

Let Duke answer while you work.

Tell us your call-out types and prices, and we'll connect your WhatsApp number and set it up.

Start free
Or email support@smartduke.com

Talk to us

We reply by email, usually within one working day. No newsletters.