Industries Clinics & careWellness practitioner

Massage booking softwareYour sessions, packages and vouchers, looked after.

Massage, acupuncture, reflexology and other sessions booked from your own hours, with packages and gift vouchers on your own pages. Duke answers questions on WhatsApp and hands anything about money to you.

Start free See the closest live demo

Duke at your wellness practice

Duke answers while your hands are busy.

Mid-massage, he answers WhatsApp questions about sessions and prices, books the ones you've made bookable and moves them when plans change. Vouchers, refunds and payments come straight to you, and regulars who haven't been back get a note drafted for your yes.

Who decides

On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
Just answersReading needs no approval, and he sees only what the person asking may see.
Ready when you open the appInsights are made from your own numbers when you open the app.
Always a personNever done on a rule or on his own: a person with the right role decides.

Meet Duke

A day with DukeA Friday at a massage and acupuncture practiceWorking

8:00Had your week ready on HomeYou open Home: 19 sessions booked, NZ$1,520 collected, 2 invoices unpaid.Ready when you open the app
9:50Booked a remedial massageMere wanted after work. Tuesday 17:30, 60 minutes with Aroha.On its own, by your rule
9:52Noted her shoulder on intakeMere mentioned a stiff left shoulder. Added to her Client intake.On its own, by your rule
13:05Handed over a voucher requestJames wants a NZ$150 voucher for his partner. Passed to Aroha to arrange.On its own, by your rule
15:40Checked packages with sessions leftYou ask: 6 clients have unused sessions, 2 packages end this month.Just answers
18:20Drafted notes for monthly regulars4 regulars with nothing booked in five weeks: one note each, waiting.Waits for your approval

An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Bookings while you're with a client.

Duke quotes from your price list, offers free times for the session types you allow and books the one the client picks, all without you leaving the room.

LiamDo you have any acupuncture next week? Mornings suit me.

Duke on WhatsAppHi Liam. Acupuncture with Sina is NZ$85 for 45 minutes. Wednesday at 9:00 or Thursday at 10:30?

LiamWednesday

Booked · Acupuncture, Wed 9:00 with Sina

Always a person

Money always reaches you.

Vouchers, refunds, package payments and anything sensitive are handed to you with Duke's reason. He never takes a payment or promises a refund.

KateCan I get my money back for the last two sessions in my package?

Handed to Aroha · Refund request

Just answers

Packages and vouchers at a glance.

Ask who has sessions left or which vouchers expire this month. Duke reads your Session packages and Gift vouchers pages and answers in a short list.

Gift vouchers · expiring in October

GV-0218 · for Rosa TaneNZ$9518 Oct

GV-0225 · for Hemi WalkerNZ$15029 Oct

Waits for your approval

Regulars invited back.

Write it once: monthly clients with nothing booked in five weeks. Each Friday Duke finds them and drafts a note with two free times, for your approval.

Rebook regulars4 regulars are due back. Tama Rewi usually comes every 4 weeks; it's been 7.

Waiting for your approvalSend WhatsApp template “Time for your next massage?” to 4 clientsApproveNot now

A physiotherapist treating a patient on a treatment table

KateDo you sell gift vouchers? It's my mum's birthday on Friday.

Duke on WhatsAppWe do, Kate. A 60-minute massage is NZ$95, and a voucher can be for any amount. I've asked Aroha to sort the voucher with you directly.

Handed to Aroha · Gift voucher purchase

Northside Physio & Wellness in SmartDuke: the Home page

Live demoClosest live demo: Northside Physio & WellnessPhysio clinic in London. The same apps, set up for a physio clinic. Open it ↗

The apps wellness practitioners use

For one practitioner or a small team.

Sessions from each practitioner's hours, group sessions with places, invoices, and products if you sell oils or remedies.

CRM Bookings Invoicing Inventory WhatsApp Templates Duke on duty AI agents Insights Goals Custom pages Automations

Gift vouchers

From bought to redeemed.

Code, value, who it's for and expiry, on a board of Active, Redeemed and Expired. Add the salon's ready-made voucher page and rename it as you like.

Expiring vouchers can show up in insights
Linked to the client who bought it

Gift vouchers board with Active, Redeemed and Expired columns and voucher codes

Shown: gift vouchers in Willow & Co., our salon and spa demo.

Packages

Session packages that add up.

Sessions bought and used, price and dates, linked to each client and on their timeline.

Packages table with sessions bought and used and the price

Shown: packages in our physio clinic demo.

Group sessions

Group sessions beside one-to-ones.

Schedule a weekly class in one go, set the places, and let a full class take a waiting list. A freed place goes to the first person waiting.

A week of classes with places taken and two full classes

Shown: Pilates classes in our physio clinic demo.

Intake

Know the person before the session.

Ask Duke for an intake page linked to each client, and choose which roles can open it.

Client intake · example

Session typeRemedial massageChoose one

Areas to avoidLeft shoulderText

PressureFirmChoose one

Health conditionsMild asthmaText

PregnantNoYes / no

Pages Duke can build for you

Intake, packages, vouchers.

Built for your practice during guided setup or by asking Duke, starting from other businesses' ready-made pages if they fit. For example:

Client intakeSession packagesGift vouchersTreatment notesWorkshop sign-upsProduct recommendations

Talk to us: we set it up for you.

We set it up with your sessions, prices, practitioners, WhatsApp number and client list. Northside Physio & Wellness, our physio clinic demo, shows a diary by practitioner, packages and group classes.

Talk to us See the closest live demo

Ask Duke

Try these in Northside Physio & Wellness, our closest live demo, signed in as the owner.

“Which clients have package sessions left but nothing booked?”“How many breathwork places are taken this week?”“Draft a thank-you email for today's first-time clients.”

Make room for more sessions.

Tell us what you offer and when you work, and we'll set it up with your clients and WhatsApp number. Or look around the clinic demo first.

Start free

Or email support@smartduke.com

Talk to us

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