Clinic management software IndiaAppointments, patient records and plans, without the paper file.
Book each practitioner's day, keep patient records and treatment plans in pages you design, and follow up the patients who stopped coming. Built for physio, wellness and other private clinics.
In short
SmartDuke is clinic management software for private clinics in India, such as physiotherapy and wellness clinics. It books appointments from each practitioner's hours, keeps patient records and treatment plans in custom pages, invoices packages with GST as a tax line, and sends reminders on WhatsApp. Duke, the AI assistant, flags stalled treatment plans. From ₹1,999 a month plus GST.
Can each doctor or physio have their own appointment calendar?
Yes. Every practitioner has their own working hours, and appointments book only into their free times, so two patients never land in the same slot. Reception sees the whole clinic's day at a glance. Group sessions, such as back-care or Pilates classes, can have places and a waiting list. With more than one branch, each branch keeps its own hours and schedule.
- Appointments per practitioner
- Group sessions with places and waiting lists
- Each branch with its own hours
Where do patient records and treatment plans go?
In custom pages you design without code. Make a Patient intake page with history, complaint and consent date, a Treatment plan page with goals, sessions planned and sessions done, or an Assessment page with your own measures. Records link to the patient, so the practitioner sees everything in one place. Ask Duke to build a page in plain words and he sets it up for you.
- Intake forms, assessments and plans as your own pages
- Records linked to each patient
- Access limited to the roles you choose
Can it remind patients and follow up the ones who drop off?
Yes. Ask Duke which treatment plans have stalled, or which patients haven't booked since their last visit, and he lists them and drafts a WhatsApp from your approved template for each, for your approval. He can also draft check-in messages for discharged patients. An AI agent can run these checks every week on a schedule, and changes still wait for your yes.
How do treatment packages and billing work?
Invoice a package of sessions up front or in instalments as part payments, with receipts for each. Services carry a tax rate, so GST is added to invoices as a tax line where it applies. Connect your clinic's own payment account and invoices get a pay link for UPI or card. Overdue invoices are listed in one place for follow-up.
- Packages with part payments
- Receipts for every payment
- UPI and card through your own payment account
Who on my team can see patient details?
Only the people you allow. Ready-made roles give practitioners, reception and managers View, Edit or Full access per area, and a custom page can be opened only to the roles you choose. Every change is kept in the audit log, with who made it and when. You can require two-factor sign-in for the whole team, and the owner can export all data any time.
What it costs
| Plan (per business, per month) | India | Elsewhere | Team |
|---|---|---|---|
| Starter | ₹1,999 + 18% GST | $49 | Up to 3 people |
| Growth | ₹3,999 + 18% GST | $99 | Up to 10 people |
| Pro | ₹7,999 + 18% GST | $199 | Up to 25 people |
Pay yearly and get 2 months free. Every business app is in every plan. Full pricing
The apps it uses
More about SmartDuke for physiotherapy clinic: Physiotherapy clinic
Questions
Common questions
What does clinic management software cost in India?
SmartDuke starts at ₹1,999 a month for the whole clinic, not per doctor, with up to 3 team members and one location. Growth is ₹3,999 for up to 10 team members and two branches, and Pro is ₹7,999 for up to 25 and unlimited branches. Add 18% GST. Yearly billing gives two months free, and support is included.
Is SmartDuke only for physiotherapy clinics?
No. The demo is a physio and wellness clinic, but SmartDuke suits any private practice that books appointments and keeps records: dental, nutrition, counselling or chiropractic clinics. Patient records and treatment plans are custom pages, so each clinic keeps the fields its own work needs instead of a fixed form.
Can patients book or see their appointments themselves?
Yes. Patients open your clinic's address on their phone and sign in with a code sent to their email. They can see their visits and book group sessions such as classes. The app installs on their phone and shows your clinic's name, logo and colours. On Growth and Pro, Duke on duty can also book appointments over WhatsApp.
Does Duke ever change a patient's record by himself?
Not without permission. In the app, Duke proposes a change and it waits for your approval. On Growth and Pro, if you switch on capture for WhatsApp, he can fill in details a patient gives him on the pages you chose. Deletes, exports, settings, money and bulk messages always need a person, and everything is in the audit log.
Can I move my existing patient list into SmartDuke?
Yes. Export your list from your current system or spreadsheet as a CSV, then import it: match the columns, preview the rows and import. Patients come in as contacts with their phone numbers and other details. Imports never start automations, so nobody receives an unexpected message while you are moving in.
Run the clinic from one screen.
Open the live clinic demo with no sign-up, or let Duke set up a free draft with your practitioners and treatment plans.
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