Meet Duke
AppsSee every app
IndustriesBrowse all industries
Pricing Help centre Custom AI Journal Contact
Start freeSign in

IndustriesReal estateProperty management

Property management softwareTenants looked after, repairs never forgotten.

Tenants, units, leases, maintenance requests and rent invoices in one place. Duke takes down repair requests on WhatsApp, and you see which leases end soon and whose rent is late.

Duke at your management office

Duke logs the leak before you've had breakfast.

Tenants message about boilers, keys and noise at all hours. Duke writes repair requests onto your maintenance page, answers from your own facts and hands deposits and anything unusual to your team, while lease ends and late rent wait in one morning read.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
Meet Duke
A day with DukeA Monday at a lettings firm with 140 flatsWorking
  1. Logged a boiler faultAhmed in flat 2D has no heating. Request added to Maintenance, linked to him.On its own, by your rule
  2. Had the lease ends readyYou open Home: 3 leases end within 60 days, £3,900 of rent overdue.Ready when you open the app
  3. Found repairs stuck on partsYour manager asked: 4 requests waiting over a week, 2 at Elm Court.Just answers
  4. Drafted a reply to a noise complaintTicket T-0087 from Grace Obi: the reply is emailed once you approve.Waits for your approval
  5. Handed over a deposit questionTom asked when his deposit comes back. Passed to Sarah with the chat.On its own, by your rule
  6. Drafted 5 rent remindersOne per tenant over five days late, from your Rent reminder template.Waits for your approval
An example day. Names and numbers are made up.

Duke does this for you

On its own, by your rule

Repair requests, written up properly.

Choose the Maintenance page for WhatsApp and Duke turns a tenant's message into a request: the flat, what's wrong and since when, linked to that tenant.

Duke on WhatsAppThanks Grace, I've logged a dripping kitchen tap in flat 5C. The maintenance team will message you about a visit.
Maintenance · Flat 5C, dripping tap, Reported
Just answers

Lease ends, before units go empty.

Ask which leases end in the next three months. Duke reads your Leases page and shows the rent at stake and who has already given notice.

Leases ending in 90 days

Flat 3B · Priya Nair31 JanNotice given
Flat 5C · Grace Obi14 MarAsk about renewal
Waits for your approval

Late rent, politely chased.

Duke lists rent invoices past due by tenant and flat and prepares a reminder in your words. Tenants keep paying you as they do today; you record it.

Whose rent is more than five days late?
DukeTwo tenants: Ahmed Khan, £1,300 at 6 days, and Leo Hart, £950 at 9 days.
Waiting for your approvalSend WhatsApp template “Rent reminder” to 2 tenantsApproveNot now
An estate agent showing an apartment to a couple
Duke on WhatsAppSorry about that, Priya. I've logged it for the maintenance team: flat 3B, no hot water since this morning. Someone will message you today about a visit.
Maintenance request added · Flat 3B, no hot water
Skyline Realty in SmartDuke: the Home pageLive demoClosest live demo: Skyline RealtyReal estate agency in Denver. The same apps, set up for a real estate agency. Open it ↗

The apps property managers use

Tenants, units, repairs and rent.

Tenants and landlords live in the CRM, units and leases are your own pages, repairs go on a board or the help desk, and rent is invoiced and recorded.

Maintenance

Every repair from reported to fixed.

A maintenance page linked to the tenant and the unit: what's wrong, the contractor, the cost and a status. Drag requests across the board as they progress.

  • Totals of repair costs per building
  • Every request shows on the tenant's timeline
Repairs board: Reported, Waiting for parts and Fixed, with costs

Shown: Pulse Fitness Studio's repairs board, our gym demo. Maintenance requests work the same way.

Tenant requests

Questions and complaints in one help desk.

Log a tenant's question as a ticket, reply by email, keep internal notes and set it to waiting on the tenant. The first reply time is recorded.

  • Priority and owner on every ticket
  • The conversation stays on the tenant's record
Help desk tickets with status Open or Waiting on customer, priority and owner

Shown: Harbour Digital's client requests, our agency demo

Leases

Lease dates you can see coming.

A lease page per unit holds the tenant, start and end dates, monthly rent and deposit held. Filter by end date and act before a unit goes empty.

  • Automations when a lease end date is coming up
  • Units shown as Let, Notice given or Empty on a board
LeasesCustom page
UnitTenantRentEndsStatus
Flat 3BPriya Nair£1,45031 JanNotice given
Flat 1ATom Barker£1,20030 JunLet
Flat 5CGrace Obi£1,65014 MarLet

Rent

Rent invoiced and recorded.

Issue each month's rent invoice, record the bank transfer or standing order when it arrives, and see who owes what. Arrears can be split into a payment plan.

  • Part payments and receipts
  • A reminder before rent falls due, set up once as an automation
  • Tenants pay you as they do today: SmartDuke records it, it doesn't collect rent online

Rent this month

Flat 3B · Priya Nair£1,450Paid
Flat 2D · Ahmed Khan£1,3006 days late
Flat 1A · Tom Barker£600 of £1,200Part paid

Pages Duke can build for you

Pages built for property management.

We build your pages during guided setup, or you ask Duke for them. For example:

UnitsLeasesMaintenance requestsInspectionsKeysContractors
Talk to us: we set it up for you.

We set it up with your buildings, units, tenants, leases, contractors and WhatsApp number. The real estate demo shows properties and transactions as pages; the gym demo shows a repairs board.

Keep tenants, repairs and rent together.

Tell us about your buildings and how you handle repairs and rent, and we'll set SmartDuke up for you. Or open the real estate demo.

Start free

Talk to us

We reply by email, usually within one working day. No newsletters.