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AppsSales & customers

Customer app

Member appYour customers' own app, in your brand.

Members open your address on their phone, sign in with a code from their email and see their plan, their visits and their classes. They book a class or join the waiting list themselves.

Duke isn't in the customer app, but he sees every booking

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Duke and the customer app

Members book themselves. Duke sees it all.

There's no AI in the customer app: members see only their own plan, visits and classes. Every booking they make lands in the same rosters and waiting lists your team and Duke work from.

Who decides

  • Waits for your approvalHe prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and he sees only what the person asking may see.
  • Ready when you open the appInsights are made from your own numbers when you open the app.
Meet Duke
Just answers

Who's on the list.

Ask who booked a class or who's waiting, including everyone who booked from their phone.

Who's waiting for Thursday's 6:30 Strength?
DukeCaleb Ruiz and Maya Chen, in that order. If anyone cancels, Caleb gets the place automatically.
Ready when you open the app

Full and empty classes, flagged.

Insights point out full classes with waiting lists, and the ones that are barely booked.

Classes · this week

Strength · Tue 6:30 pmFull2 waiting
Yoga · Wed 1:00 pm2 of 16Barely booked
Waits for your approval

Booked for the ones who call.

When a member rings instead, ask Duke to book them in. A full class puts them on the waiting list, just as the app does.

Book Maya into Saturday's Spin.
Waiting for your approvalBook Maya Chen into Spin, Sat 9:00 am (1 place left)ApproveNot now
Patient app home on a phone for Northside Physio & Wellness: Hi, Claire, and five booked Pilates classes each with a Cancel button

Book a class

They book, the timetable fills itself.

Members see the next 14 days of classes and book a place, join the waiting list when it's full, or cancel. They only see days their membership covers, and places and waiting lists work exactly as they do for your staff.

  • Book, Waitlist or Cancel in one tap
  • Freed places go to the waiting list automatically
  • Bookings show up in your own class rosters straight away
Phone screen titled Book a class with a day strip, HIIT with 4 spots left and a Book button, and Spin marked Full with a Waitlist button

Pulse Fitness Studio, our gym demo, in the member app

Their plan and visits

Everything they'd ask the front desk.

Home shows their membership as a card in your colour with the days left, the classes they've booked and their visits over the last four weeks. When a plan is ending or has ended, it tells them to renew at the front desk.

  • Days left on their plan, always up to date
  • Their booked classes, with Cancel beside each
  • Only what your business uses: memberships, check-ins, classes
Member app home on a phone: Hi, Caleb, a Student monthly plan card with 20 days left and a note to renew at the front desk, booked classes and a grid of visits

Pulse Fitness Studio, our gym demo: a member's Home

Not just gyms

Pilates, lessons, workshops: any class you run.

If your business runs classes or sells memberships, the app fits. A clinic's patients book Pilates for back care, a tutoring centre's students see their enrolment. It shows only the parts your business actually uses.

  • Same places and waiting lists as your timetable
  • Members only ever see their own details
Phone screen for booking Pilates: Clinical Pilates with 1 spot left and a Book button, Pilates for back care marked Full with a Waitlist button

Northside Physio & Wellness, our clinic demo: patients book Pilates

Sign-in and install

No passwords, no app store.

Members sign in with a 6-digit code emailed to them, valid for 10 minutes, and stay signed in for 30 days. They can install it on their phone with your name and icon: an Install button on Chrome and Edge, and simple Add to Home Screen steps on iPhone.

  • Phone-first, with Home and Classes tabs
  • On your own address, with your logo and colour

Member sign-in · Pulse Fitness Studio

Emailcaleb.r@example.comEmail
Code6 digits, valid 10 minutesEmailed
Stays signed in30 daysOn this phone
InstallPulse Fitness on the home screenYour icon

Ask Duke

Try these in a live demo, signed in as the owner.

Try the app your members would use.

Our gym and clinic demos each have a member app you can sign in to. Open one on your phone, or ask us how it would look in your brand.

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Talk to us

We reply by email, usually within one working day. No newsletters.