AI CRMA CRM that does the follow-up, not just the filing.

A CRM keeps your customers, leads and deals in one place. An AI CRM also does part of the work: it reads the records, tells you who needs attention and prepares the next step. In DukeOS that is Duke. Ask "which leads haven't heard from us this week?" and he lists them, with a follow-up drafted for each. Ask him to move a deal, add a note or create a task and he shows you the change first. Because DukeOS is an operating system, not only a CRM, the same assistant can also see bookings, invoices and stock.

• Ask questions about your customers in plain words
• Follow-ups drafted for every lead going cold
• Changes shown first, then made when you approve

A traditional CRM is a list you keep up to date. You type in the call notes, move the deals and remember to follow up. In DukeOS, Duke does the first pass: he notes WhatsApp enquiries, saves new leads, drafts replies and reminders, and brings you a short list each morning of what needs you. You decide; he does the typing. Read more about the assistant on AI agents for small business.

Yes. WhatsApp runs on your business's own number through Meta's official WhatsApp Business Platform, and every message lands on the customer's timeline in the CRM. On Growth and Pro, Duke on duty answers customers himself under rules you switch on: answer questions, save their details, book them in or hand over to a person. See WhatsApp CRM for the details.

Yes. Pipelines and stages are yours: a gym might use Enquiry, Trial, Consultation, Member, and an agency Lead, Proposal, Won. Add your own fields to contacts and leads, such as budget, preferred area or fitness goal, without code. Need a whole new record type, like Properties or Site visits? Describe it to Duke and he builds the page. That is building with AI: described, not coded.

Any business that sells to people and follows up. DukeOS is set up in the words of 46 kinds of business, for example real estate agencies, gyms and marketing agencies. Each one starts with its own stages, fields and messages, and Duke learns your prices and rules.

DukeOS is priced per business, not per seat. Starter is $49 a month for up to 3 team members, Growth $99 for up to 10 with Duke on duty, goals and AI agents, and Pro $199 for up to 25 with your own domain. Every app, including the CRM, is in every plan, and customers are unlimited. Pay yearly and two months are free. See pricing.

• Priced per business, not per seat
• Customers and contacts unlimited
• AI credits included, or use your own AI key

Yes. SmartDuke Technologies is based in Coimbatore and has built software since 2013. In India, prices are shown in rupees: $49, $99 and $199 a month, plus GST, invoices add GST as a tax line, customers pay through your own payment account, and WhatsApp runs on your own number.