Duke, the AI teammate, works inside every app.Meet Duke
What Duke does, how to ask him, approvals, Duke on duty, goals and AI agents.
- What Duke doesDuke is your AI teammate inside SmartDuke: he answers questions from your data, drafts work, prepares changes for your approval, answers customers and works toward your goals.
- Asking DukeOpen Duke from any page, ask in plain words, let him use the page you're on, and approve the changes he prepares.
- Approvals and “Waiting for you”How Duke's proposed changes work, where messages and changes from jobs and automations wait for you, and how long approvals last.
- Duke on duty: answering customers on WhatsAppLet Duke answer customers who write on WhatsApp, day and night: drafts or on his own, what he may do, what he knows, hand-over words, quiet hours and limits.
- Goals: give Duke a number and a dateSet a target (new leads, bookings, memberships, payments…), let Duke make a plan of jobs, and follow how it's going every day.
- AI agents: jobs for Duke on a scheduleDescribe a job in plain words, choose what Duke may use and when it runs, try a test run, and decide which messages may go out without asking.
- Insights: Duke's daily read of your businessEach day Duke picks the few things in your numbers that need attention, with the money at stake and a button to act.
- Documents Duke can answer fromUpload policies, price lists and contracts, choose who can see each one, and ask Duke questions answered from them.
- AI credits, usage and your own AI keyHow AI credits work, where to see usage, what happens when they run out, and how to use your own OpenAI or Anthropic key.
- What Duke never does on his ownThe rules Duke always follows: your permissions, approvals for changes, the few things he may do alone, and how to check what he did.
Still stuck?
Contact supportAsk Duke inside the app, or write to us and a person will help.
