Duke, the AI teammate, works inside every app.A page says “This page isn't available”
Why you see “This page isn't available”, and what an owner can change.
You'll see This page isn't available when:
- Your role doesn't include it. For example, the front desk may not be allowed into billing or roles.
- The app is switched off for your business. When an app is off, its pages, buttons and Duke's skills for it disappear for everyone.
- The page doesn't exist any more, for example a deleted record or an old link.
What to do
- Click Go to Home.
- If you think you should see the page, ask an owner. They can:
- give your role access in Settings → Team and roles → Roles. See Roles & permissions.
- switch the app on in Settings → Modules, if your plan includes it.
Other messages you might see
| Message | Means |
|---|---|
| Your plan doesn't include this module | The app isn't in your plan. An owner can change the plan in Settings → Plan and billing |
| Your plan's limit has been reached | You've reached a plan limit, such as team members or automations switched on |
| This organization is read-only: SmartDuke's invoice is unpaid | You can see everything but not change it until an owner pays. See Billing |
| Your organization requires two-factor sign-in | Set up two-factor sign-in to continue. See Two-factor sign-in |
Still stuck?
Contact supportAsk Duke inside the app, or write to us and a person will help.
