I can't see a menu item or a button
Menu items and buttons are hidden when your role can't use them, the app is off, or the menu was rearranged.
SmartDuke only shows what you can use. If a page or button is missing, one of these is usually why:
- Your role doesn't include it. The menu and buttons follow your role. For example, people who can view memberships but not sell them won't see Sell a membership. Ask an owner to check your role.
- The app is switched off. An owner can switch apps on in Settings → Modules, if your plan includes them.
- The menu was rearranged. Owners can rename, move and hide menu items for everyone, so the page may be under another name or group, or hidden. See Menu editor.
- A custom page is shared with certain roles only. Each custom page chooses who can see it and who can add and edit.
- You're in a demo. Demos block risky settings (security, billing, roles, the WhatsApp connection and others) even for the Owner.
Ask Duke inside the app, or write to us and a person will help.







